Terms of service

Last updated: July 21, 2026

Terms of Service

Welcome to TANYSIA. These Terms of Service ("Terms") govern your access to and use of tanysia.com, including any purchases made through our website. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Acceptance of These Terms

This website is owned and operated by:

ALTIS ONLINE LLC
131 Continental Dr, Suite 305
Newark, DE 19713
United States

Throughout these Terms, "TANYSIA," "we," "our," and "us" refer to ALTIS ONLINE LLC, the operator of tanysia.com.

By using this website, creating an account, or placing an order, you confirm that you are at least 18 years old or have permission from a parent or legal guardian, and that you have the legal capacity to enter into a binding agreement.

We reserve the right to modify these Terms at any time. Updated versions become effective upon publication on this website. Continued use of the website after changes have been posted constitutes acceptance of the revised Terms.

2. Our Products

TANYSIA offers bracelets made from natural stones. Because natural stone is a material formed by nature, every piece is unique.

Natural variations in color, shade, transparency, texture, inclusions, veining, pattern, and surface appearance are normal characteristics of genuine stone. These natural differences are expected and shall not be considered manufacturing defects.

The stone you receive will correspond to the photographed batch presented on the product page. Minor variations between individual pieces from the same batch may naturally occur.

Packaging, presentation boxes, informational cards, pouches, and other presentation materials may vary depending on production editions, inventory availability, or seasonal updates. Such variations do not affect the authenticity or quality of the purchased product.

3. No Medical or Health Claims

Some natural stones have historically been associated with symbolic meanings, folklore, traditions, or cultural beliefs.

Any references to these traditional associations are provided solely for informational and cultural interest.

TANYSIA does not represent, warrant, or guarantee that any bracelet or natural stone provides physical, psychological, therapeutic, medical, diagnostic, preventive, or healing benefits.

None of our products are medical devices, healthcare products, pharmaceuticals, or treatments. They are sold exclusively as jewelry and symbolic decorative accessories.

No statement appearing on this website should be interpreted as medical advice or as a claim regarding the diagnosis, treatment, cure, mitigation, or prevention of any disease or health condition.

4. Orders and Payment

All prices displayed on our website are shown in United States Dollars (USD).

After placing an order, you will receive an email acknowledging receipt of your purchase. This confirmation does not constitute acceptance of the order.

A contract is formed only after your order has been accepted and processed for fulfillment.

We reserve the right, at our sole discretion, to refuse, cancel, or limit any order, including but not limited to situations involving:

Suspected fraud or unauthorized transactions;
Payment verification issues;
Obvious pricing or technical errors;
Inventory shortages or product unavailability;
Violation of these Terms of Service;
Circumstances where fulfilling the order would be unlawful or impractical.

If payment has already been collected for an order that cannot be fulfilled, we will issue a refund to the original payment method.

Questions relating to invoices, billing, or payment processing may be directed to:

billing@tanysia.com

5. Pricing and Promotions

We strive to ensure that all prices displayed on our website are accurate.

From time to time, we may offer promotional prices, discounts, seasonal campaigns, limited-time offers, or bundle pricing.

Any advertised discount or promotional savings represents a genuine promotional offer available during the stated promotional period.

Promotions cannot generally be combined unless expressly stated otherwise.

We reserve the right to modify or discontinue promotions at any time, provided such changes do not affect orders already accepted.

Although we make every effort to avoid pricing errors, obvious typographical or technical mistakes may occasionally occur. We reserve the right to cancel orders affected by manifest pricing errors and issue a full refund where applicable.

6. Shipping

Shipping times, processing periods, delivery estimates, carrier information, and shipping conditions are described in our Shipping Policy.

By placing an order, you acknowledge that delivery estimates are provided in good faith but remain estimates rather than guaranteed delivery dates unless expressly stated otherwise.

Please refer to our Shipping Policy for complete information regarding shipping procedures, processing times, and delivery expectations.

7. Returns and Refunds

Customer satisfaction is important to us.

Eligible purchases are covered by our 30-Day Return & Refund Policy, subject to the terms described in that policy.

Complete details regarding eligibility, return procedures, refund processing, and applicable conditions are available in our Return & Refund Policy.

These Terms should be read together with our Return & Refund Policy.

8. Intellectual Property

All content available on this website, including but not limited to:

The TANYSIA name and branding;
Logos and trademarks;
Product descriptions;
Photographs;
Graphics;
Icons;
Videos;
Website design;
Written content;
Marketing materials;
Software and website functionality;

is owned by or licensed to ALTIS ONLINE LLC and is protected by applicable intellectual property laws.

No part of this website may be copied, reproduced, distributed, modified, republished, transmitted, displayed, or exploited without our prior written permission.

Unauthorized use of our intellectual property may result in legal action.

9. Disclaimer of Warranties and Limitation of Liability

This website and all products and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by applicable law, we disclaim all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not guarantee that the website will always be uninterrupted, secure, error-free, or free from harmful components.

To the maximum extent permitted by law, ALTIS ONLINE LLC shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to the use of our website or products.

Nothing contained in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Where applicable law does not permit certain warranty disclaimers or limitations of liability, those limitations shall apply only to the maximum extent legally permitted.

10. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Delaware, without regard to conflict of law principles.

The parties agree to make reasonable efforts to resolve any dispute through good-faith discussions before initiating formal legal proceedings.

If a dispute cannot be resolved informally, it shall be submitted to a court of competent jurisdiction as permitted under applicable law.

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

The failure of TANYSIA to enforce any right or provision under these Terms shall not constitute a waiver of that right.

11. Contact Information

If you have any questions regarding these Terms of Service, please contact us: