Privacy policy

Last updated: July 21, 2026

Privacy Policy

At TANYSIA, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit tanysia.com, purchase our products, or otherwise interact with us.

This Privacy Policy applies only to customers and visitors located in the United States.

1. Who We Are

TANYSIA is operated by:

ALTIS ONLINE LLC
131 Continental Dr, Suite 305
Newark, DE 19713
United States

ALTIS ONLINE LLC is the operator of tanysia.com and is responsible for the collection and processing of personal information described in this Privacy Policy.

For any privacy-related questions or requests, please contact:

  • Email: legal@tanysia.com
  • Phone: (307) 370-3424

2. Information We Collect

Information You Provide

When you place an order, contact us, or communicate with us, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order information
  • Communications with our customer support team

Payment Information

Payments are securely processed through Shopify Payments and PayPal.

We do not store or have access to your complete payment card number. Payment information is processed directly by our payment providers using industry-standard security measures.

Automatically Collected Information

When you browse our website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Pages viewed
  • Time spent on pages
  • Referring website
  • General location based on IP address
  • Cookie identifiers

We collect this information using cookies and similar technologies, including Google Analytics 4 and Meta Pixel.

3. How We Use Your Information

We use your personal information only for legitimate business purposes, including:

Processing Orders

  • Processing payments
  • Preparing and shipping orders
  • Providing shipping updates
  • Managing returns and refunds
  • Preventing fraudulent transactions

Customer Service

  • Responding to questions
  • Providing order assistance
  • Handling warranty, return, or delivery requests
  • Improving customer satisfaction

Email Marketing

If you choose to subscribe, we may send promotional emails about new collections, product releases, special offers, or company news.

Marketing emails are sent only when you have provided the appropriate consent or where otherwise permitted by applicable law.

You may unsubscribe at any time by clicking the unsubscribe link included in every marketing email.

Advertising and Analytics

We use Google Analytics 4 and Meta Pixel to better understand how visitors use our website, measure advertising performance, improve the shopping experience, and deliver more relevant advertisements.

These technologies help us understand website traffic, identify technical issues, improve navigation, measure conversions, and create advertising audiences.

Website Improvement

We analyze aggregated website activity to improve our products, services, website performance, customer experience, and security.

4. How We Share Information

We only share personal information when necessary to operate our business or comply with legal obligations.

Your information may be shared with:

Shopify

Our online store is powered by Shopify, which processes customer information necessary to operate the ecommerce platform.

Hostinger

Our domain name services are provided through Hostinger International Ltd.

Payment Providers

Payments are processed securely by Shopify Payments and PayPal.

Shipping Providers

We share shipping information with delivery carriers solely to fulfill and deliver your order.

Advertising and Analytics Providers

We use Google Analytics 4 and Meta technologies to measure advertising performance, understand customer interactions, improve our services, and display advertisements that may be more relevant to visitors.

We do not sell personal information for money in the traditional commercial sense.

However, certain disclosures made through advertising technologies such as Meta Pixel may be considered "sharing" under the California Consumer Privacy Rights Act (CPRA). California residents have the right to opt out of this type of sharing, as described below.

We may also disclose information if required by law, court order, government request, or when reasonably necessary to protect our rights, customers, or business.

5. Your Privacy Rights

Depending on your state of residence, you may have certain privacy rights regarding your personal information.

You may request to:

  • Know what personal information we collect.
  • Access the personal information we maintain about you.
  • Correct inaccurate personal information.
  • Request deletion of personal information, subject to applicable legal exceptions.
  • Receive information about how your personal information is used.

To exercise these rights, contact:

legal@tanysia.com

We may request information necessary to verify your identity before processing your request.

California Privacy Rights (CCPA / CPRA)

If you are a California resident, you may have the following rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act:

  • Right to know the categories and specific pieces of personal information collected.
  • Right to request deletion of eligible personal information.
  • Right to request correction of inaccurate personal information.
  • Right to opt out of the sharing of personal information used for cross-context behavioral advertising.
  • Right to receive equal service and pricing regardless of exercising your privacy rights.

You may submit privacy requests by emailing legal@tanysia.com.

You may also exercise your advertising opt-out preferences through the Your Privacy Choices page available on our website.

We will not discriminate against you for exercising your privacy rights.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete your purchases
  • Provide customer support
  • Maintain business and tax records
  • Comply with applicable legal obligations
  • Resolve disputes
  • Enforce our agreements

When personal information is no longer required, it is securely deleted or anonymized where appropriate.

7. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

These safeguards include secure payment processing, encrypted connections using HTTPS, restricted access to business systems, and security measures provided by our technology partners.

While we take reasonable precautions, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure.

8. Children's Privacy

Our website is not directed to children under the age of 16.

We do not knowingly collect personal information from anyone under 16 years of age. If we learn that personal information has been collected from a child under 16 without appropriate authorization where required, we will promptly delete that information.

9. Cookies

We use cookies and similar technologies to operate our website, remember your preferences, measure website performance, analyze visitor activity, and improve advertising effectiveness.

For complete information about the cookies we use and how to manage your preferences, please review our Cookies Policy available at:

/pages/cookies-policy

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or operational needs.

When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of the website after any changes become effective constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

ALTIS ONLINE LLC
131 Continental Dr, Suite 305
Newark, DE 19713
United States

  • Privacy Email: legal@tanysia.com
  • Customer Support: support@tanysia.com
  • General Inquiries: contact@tanysia.com
  • Billing: billing@tanysia.com
  • Phone: (307) 370-3424